Booking Assistant

Booking Assistant

The Booking Assistant will play a key role in delivering myhomeisyours commercial targets and maintaining positive relationships with suppliers, landlords & guests.

Salary: Based on experience
Key Tasks
• Handling bookings enquiries via email and phone
• Processing bookings using operating systems in accordance with policies and procedures.
• Being the key point of contact between our suppliers, landlord & guests
• Ensuring the smooth check-in of Guests
• Providing administrative functions to include maintaining bookings records, managing landlord & guest database, ensuring contracts are signed and invoices are sent in a timely manner
• Help in boosting our social presence

Essential
• Strong administration skills
• Excellent communications skills, both written and verbal
• Strong interpersonal skills, particularly telephone manner
• Proficient in Microsoft office with strong IT skills
• Excellent attention to detail
• Excellent negotiation skills
• Excellent organisational & time management skills
• Ability to prioritise workload and manage competing demands in a fast-paced
environment
• Ability to work proactively, show initiative and work as part of a team
• Strong numeracy skills

Nice to have
• Experience of working in a commercial environment
• Experience of delivering excellent customer service


Please submit your resume to bookings@myhomeisyours.com with the subject line “Booking Assistant” We look forward to hearing from you!

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