Schedule 4.

myhomeisyours Damage Claim Process

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1. Damage must be reported to the Company within 24 hours of discovery (during stay) or maximum 48 hour after Guest check-out.

2. The Landlord shall submit a full damage claim within 10 working days, including photographic or video evidence of before and after check-in, and at least three independent quotations for each item of work or replacement.

3. Original receipts for replacement items must be included. Items determined to be subject to fair wear and tear or beyond their reasonable useful life may be excluded from the final claim.

4. The Landlord shall provide proof of spot checks, indicating the time and date of each spot check. Failure to complete spot checks may invalidate any claims.

5. We shall not be liable for any additional costs, charges, or expenses that are not expressly documented in the original quotation.