Privacy Policy
Effective Date: 03/02/2026
Company Name: BNBL Limited, trading as myhomeisyours 
Contact: bookings@myhomeisyours.com 
Registered Address: 142-143 Parrock Street, Gravesend, England, DA12 1EY
 
At myhomeisyours, we are committed to protecting your privacy and ensuring that your
personal data is handled securely and responsibly. This Privacy Policy explains how we
collect, use, store, and protect your personal data when you visit our website, make a
booking, or use our accommodation and short-stay services.
By accessing or using our services, you acknowledge that you have read and understood
this Privacy Policy.

​

1. Who We Are
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data
Protection Act 2018, BNBL Limited is the data controller responsible for your personal data.
Trading name: myhomeisyours
Registered address: 142-143 Parrock Street, Gravesend, England, DA12 1EY
Email: bookings@myhomeisyours.com

​

2. Information We Collect
We may collect and process the following types of personal data:
• Name
• Contact details (email address, telephone number)
• Booking details (dates of stay, number of guests and pets)
• Proof of identity (where required)
• Vehicle registration number (if parking is required)
• Third-party booking source (where applicable)
• Communication preferences
• Payment or billing information (where applicable)
• Social media handles (if you interact with us through social platforms)
• Website usage data collected through cookies and similar technologies

3. How We Use Your Personal Data
We use your personal data to:
• Manage and administer bookings and accommodation services

• Communicate with you before, during, and after your stay
• Process payments and refunds
• Ensure property security and compliance with legal obligations
• Improve our website, services, and guest experience
• Respond to enquiries, feedback, or complaints

​

4. Lawful Basis for Processing
We only process your personal data where we have a lawful basis under UK GDPR,
including:
• Performance of a contract – to provide accommodation and related services
• Legal obligation – to comply with applicable laws and regulations
• Legitimate interests – for business operations, guest communication, and service
improvement, provided your rights are not overridden
• Consent – where you have provided explicit consent, such as for marketing
communications or non-essential cookies

​

5. How We Share Your Information
We do not sell your personal data. We may share your information with trusted third
parties where necessary, including:
• Property owners, landlords, cleaners, maintenance teams and other necessary service
providers
• Booking and property management platforms
• Payment service providers
• IT, website, and communication service providers
All third parties are required to handle your data securely and in accordance with UK GDPR.

​

6. International Data Transfers
Some service providers we use may process personal data outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place, such as UK adequacy
regulations or approved contractual safeguards, to protect your personal data.

​

7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this
Privacy Policy, including legal, accounting, or regulatory requirements. When data is no
longer required, it is securely deleted or anonymised.

​

8. Your Data Protection Rights
You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data where there is no lawful reason for us to retain it
• Request restriction of processing in certain circumstances
• Object to processing based on legitimate interests, including direct marketing
• Request data portability where applicable
• Withdraw consent at any time where consent is the lawful basis

To exercise your rights, please contact us at [email address]. We will respond within one month.
If you are not satisfied with how we handle your personal data, you have the right to lodge a
complaint with the Information Commissioner’s Office (ICO).
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

​

9. Cookies
Our website uses cookies and similar technologies to improve functionality and analyse
website traffic. Essential cookies are required for the website to function. Non-essential
cookies, such as analytics cookies, will only be used with your consent through our cookie consent tool.
You can manage or withdraw your cookie preferences at any time via your browser settings
or our website.

​

10. Children’s Data
Our services are intended for adults. We do not knowingly collect personal data relating to
children under the age of 18. If we become aware that such data has been collected, we will
take steps to delete it promptly.

​

11. How We Protect Your Data

We implement appropriate technical and organisational measures to protect personal data
against unauthorised access, loss, misuse, or disclosure. While no system can be guaranteed
to be completely secure, we take reasonable steps to safeguard your information.

​

12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this
page with an updated effective date.

​

13. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled,
please contact us:
Email: bookings@myhomeisyours.com
Company Address: 142-143 Parrock Street, Gravesend, England, DA12 1EY